Yes! You can email us at support@lanstea.com and someone will get in touch with you within 1-2 business days.

We would love to hear your idea for private label or white labeling. Please reach out to us at support@lanstea.com

Yes, we love helping customers with corporate gifting. You can email us at support@lanstea.com with details about your corporate gifting needs.

Our teas are not organic-certified, and this is a deliberate choice.

Most of our growers are small family farms in remote mountain regions, where the tea is cultivated using traditional, low-intervention methods with no harmful chemical treatments.

Organic certification is often expensive and difficult for small producers to maintain, but the absence of a certificate does not indicate lower quality.

In China’s high-end tea market, both farmers and buyers prioritize clean-growing practices, natural environments, and strict local inspections.

All Lanstea teas come from regions with:

• Minimal human activity and pollution
  
• High-elevation water sources
  
• Traditional cultivation with no chemical input
  
• Local inspection standards that are often stricter than Western markets
  

We maintain close, direct relationships with our partner farmers and confirm their farming practices personally.

This allows us to offer clean, naturally grown teas without imposing the financial burden of certification on smallholders.

Our priority is simple:

safe, naturally grown tea—clean in taste, clean in origin.

Keep the tea away from direct heat and sun, best kept in a cool location.

Our teas come in an eco-friendly paper canister—simply close the lid tightly after each use to preserve aroma and freshness.

When stored properly, opened tea can maintain excellent quality for at least one year.

Unopened canisters can be stored for up to three years without issue.

Yes. All of our teas naturally contain caffeine, though the level varies by tea type and processing method.

If you prefer high caffeine, choose:

• Red tea (black tea)
  
• Matcha

If you prefer medium caffeine, choose:

• Green tea
  
• White tea

If you prefer low caffeine, choose:

• Pu’er
  
• Oolong(as their fermentation and oxidation processes generally reduce caffeine intensity)
  

For the gentlest option, cold-brewing any tea will naturally extract less caffeine and produce a smoother, softer cup.

Yes. Our teas are beginner-friendly — naturally smooth and easy to enjoy.

We encourage a free, relaxed brewing style. No special teaware is required.

Start with 2–4g of tea and adjust as you like.

We offer free shipping for all orders over $60.

We currently only ship within the U.S., but we hope to ship internationally soon!

If you have a special request or wish to discuss international partnerships,

please reach out to us at support@lanstea.com — we’re happy to explore possibilities.

It depends on where you are. We strive to fulfill all orders within 2 business days, and typically your order will arrive within 2-5 business days after that. Delivery details will be provided in your confirmation email. If you need help with your order, please contact us.

All orders ship from our warehouse located in Los Angeles, California.

Yes! Please contact us at support@lanstea.com. As long as your order has not shipped, we can easily update this for you! If your order ships and is sent back to us due to an insufficient address, we are happy to resend your package to the correct address. However, we will ask that you pay for the additional shipping cost.

Please note that change requests placed over the weekend often cannot be accommodated before orders ship on Monday.